Lena Andersson likes working internationally and seeing the clear results of her work. As Global Business Support Manager, the whole world is her workplace, and she leads a team that plays a key role when the Surface division does business.
Our team consists of eleven people – most of whom are based in Sweden, but we are also present in India, China, Japan, and France. In practice, responsibility for the Forecast-to-delivery process entails: being in close contact with Customer Centers around the world, gathering prognoses for production planning, responding to delivery times, handling orders, and, of course, making sure our rigs are shipped out in the world. And we act as a link between Epiroc's global sales organization and our various product companies.
Another important task is ensuring that we are trade compliant – for instance, with respect to sanctions – and reviewing contracts to minimize the risk for the company.
A typical work day involves many meetings, and I often work late due to the different time zones. It's a matter of being structured and understanding cultural differences, but I love all international contacts and using my language skills. And it's fantastic seeing one's co-workers grow and become proactive – and be able to help Epiroc drive home essential orders.
When I am not working, I spend time with family and friends or in my cottage close to Örebro. I work in the garden, take long walks in the woods, and fish peacefully. Just like reading books. And I like to travel, especially to big cities. Contrasts make life more fun.
