Increased fleet efficiency with My Epiroc

April 8, 2019

My Epiroc is a new solution for the mining and infrastructure industry, a platform that will be available on web and mobile devices with attractive features for increasing fleet efficiency and safety. Optimize your fleet performance - any device, any job role, any time.

No matter if you are a fleet manager focusing on uptime, a machine operator getting the job done, or a member of the service team keeping on top of equipment performance, safety and reliability - My Epiroc is built for you. Get the work done with speed and efficiency, so that you and your team can focus on what is important.

“We strongly believe that it is crucial to include all roles that are needed to get the job done”, says Niklas Forsberg Information Technology Manager at Epiroc Rock Drills AB in Sweden.

My Epiroc is a platform developed to be a work-flow optimization partner, helping users keep track of productivity with relevant alerts and status updates. By design, My Epiroc assists by highlighting the things that need immediate attention. Only spend time on getting things done, not digging through excessive information that just gets in the way. By being proactive unwanted down-time can easily be avoided. Niklas Forsberg explains; “My Epiroc helps to pinpoint faults and bottlenecks to find smart solutions. No clutter, no noise, just peace of mind.”

Whenever support is needed, My Epiroc users are just a click or a swipe away from remote guided support, finding contacts or to a transparent overview of all previously reported inquiries. It is easy to manage tasks and actions related to the fleet in an efficient way and get the input needed in order to prepare for reporting. Data is securely stored in an encrypted cloud environment, which customers can also utilize to upload their own relevant content to create a safe digital fleet library over time.

My Epiroc is truly mobile and works equally well on the road, in the office or in a vehicle. It is not limited to only office people or users with good connectivity. This makes it possible to empower operators and service technicians in the field with tools to manage their daily flows related to logging events, reporting faults, managing service scheduling and parts ordering.

“My Epiroc delivers a world-class user experience. It is a collaboration platform for customers and dealers, with delicate care about how to interact with each flow, making sure focus is only on what is important for the user at the time being” says Niklas Forsberg.

My Epiroc will be rolled-out to selected markets during 2019. Visitors to the Bauma Munich exhibition in April 2019 will get a chance to take a first look at My Epiroc and learn more about the future of fleet management!

Sign up for more information at: my.epiroc.com

For more information, please contact:

Niklas Forsberg
Information Technology Manager
Epiroc Mining and Rock Excavation Service division
Mobile: +46 (0)73 275 17 58

Hanna Håll
Global Communications and Brand Manager
Epiroc Mining and Rock Excavation Service division
Mobile: +46 (0)73 270 62 85

Epiroc’s Mining and Rock Excavation Service division provides a complete range of services with the aim of maximizing customers’ productivity. The division focuses on spare parts supply, professional service, support solutions and training. It has distribution centers in China, Sweden and the United States, and is based in Sweden.

Mining and Rock Excavation Service division 2019 April Service Technologies International