Feedback or Complaints?
Epiroc is continuously monitoring the situation related to Covid-19 and we are following the guidelines issued by the World Health Organization (WHO) and national health authorities to limit the spread of the virus, including to keep a physical distance from each other, to wash hands and to stay at home if symptoms are present. We have taken preventive and protective measures, which include restricting access to Epiroc premises, promoting virtual meetings, enabling and encouraging working from home and preventing all but business-critical travel.
Our priority is to ensure the health and well-being of our colleagues, customers and business partners, their families, and our local communities, as well as to safeguard customer support and business continuity. Our operations continue to focus on safeguarding the availability and the supply of spare parts, rock drilling tools and other essential products in order to support your operations.
Global and local restrictions and regulations to limit the spread of the coronavirus are affecting our operations. Our offices, warehouses, workshops and facilities are operational, but the capacity may be reduced. Our customer service staff is available to support you; please reach out your customer contact if there is anything we can do to help.
Thank you for doing business with us. We are doing everything we can to safely support your operations throughout this challenging situation.